We have had the great pleasure of working with John, Sylvia, and Ryan of the Alty Group. After seven personal deals and three very successful referrals in the last six years we can truly speak to their utmost professionalism, integrity, and authenticity. Every deal was handled with the utmost personal care, exceptional detail to paperwork, and no matter how busy they were they always made us feel we were their only client.
- Tim and Dennis
John, beginning with the first contact, your group did an outstanding job. Customized service, attention to every detail, exceptional market knowledge and first-class people would all be words best used to describe the experience of listing and selling with your group.
- David S.
What I like best about Sylvia is her "no problem" attitude, and her very quick response time. She was a joy to work with, very down to earth, professional, and happy to go above and beyond. She dug out all kinds of information that we needed and made many great recommendations. We would highly recommend Sylvia for any of your real estate needs.
- Tessa and Kenny W.
The first day after the open house our home on Westwood Plateau sold at a price $80,000 higher than our asking price. The agency we hired was the Alty Group.
John, Sylvia and Ryan, a very friendly family-based realtor team, are outstanding by their unique "10 P" characteristics:
1. They have passion to help the buyers like us, not only in real estate markets but also in our daily life - we saw Sylvia water plants for her client when he was away.
2. They work hard under pressure. We have never seen any realtor returning calls after 10:30pm except them.
3. The are well prepared from signing the listing contract to market research on recent sales prices.
4. They pursue perfection by attention to details, such as: good photos, video and brochure making etc.
5. They personalize our special needs.
6. They are always punctual on showings, returning calls and emails at lightning speed.
7, 8. They explain everything they are doing in patience and politeness;
9. They have power to negotiate about any possibilites on behalf of us on every single offer.
10. Their overall great customer service is all about professionalism which we appreciate so much!
Thank you so much John, Sylvia and Ryan! You made us feel you are our confidants rather than realtors.
- Happy customers: Andy and Jackie
Dear John, Sylvia & Ryan
We are so thankful to have you as our agents! You sold our house so fast, and found us a perfect new home. Also, thank you for making our transition so smooth! We will be referring you to all of our friends.
- Wei & Peng